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Privacy Policy

How Nexora Consultant collects, uses, stores and protects the information you share with us.

1. Introduction

Nexora Consultant (“we”, “us”, “our”) operates the website www.nexoraconsultantonline.com and provides business consulting, company registration and regulatory advisory services from our office in Udaipur, Rajasthan, India. We take the confidentiality of client information seriously, both as a professional obligation and as a matter of law.

This policy explains what information we collect through this website and in the course of an engagement, why we collect it, how long we keep it, and what rights you have in relation to it. By using this website or submitting an enquiry, you agree to the practices described here.

2. Information we collect

2.1 Information you provide

• Identity and contact details submitted through our enquiry form, including name, email address, telephone number and country.
• The service you are interested in and the details of your requirement as described in your message.
• Correspondence you send us by email, telephone, messaging applications or in person.
• Where you engage us, documents and information necessary to perform the service — which may include corporate documents, identity proof, address proof, financial statements and regulatory filings.

2.2 Information collected automatically

• Technical data such as IP address, browser type, device type, operating system and referring page.
• Usage data such as pages viewed, time spent on pages and navigation paths, collected in aggregate form.

We do not collect payment card details through this website. This site does not process online payments and has no client login area.

3. How we use your information

• To respond to your enquiry and provide the consultation you have requested.
• To prepare a scope of work, fee estimate and engagement documentation.
• To deliver the services you engage us for, including preparing and submitting filings with regulatory authorities on your instructions.
• To comply with our own legal, regulatory and record-keeping obligations, including anti-money-laundering and client identification requirements where applicable.
• To improve the content, structure and performance of this website.
• To send service-related updates about a matter we are handling for you.

We do not sell, rent or trade your personal information to any third party for marketing purposes.

4. Legal basis for processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: your consent, given when you submit an enquiry; the necessity of processing to perform a contract or to take steps at your request before entering into one; compliance with a legal obligation; and our legitimate interest in operating, securing and improving our practice, balanced against your rights.

5. Cookies and analytics

This website may use cookies and similar technologies to remember preferences, maintain session behaviour and understand aggregate traffic patterns. Cookies are small text files placed on your device. Most browsers allow you to refuse or delete cookies through their settings; doing so may affect certain conveniences on the site but will not prevent you from reading its content or submitting an enquiry.

Where a third-party analytics provider is used, that provider processes usage data on our behalf under its own terms. We do not use analytics data to identify individual visitors.

6. Sharing and disclosure

We share personal information only where it is necessary and only to the extent required. This may include:

• Government and regulatory authorities — such as the Ministry of Corporate Affairs, the Reserve Bank of India, tax authorities or the Directorate General of Foreign Trade, where a filing is made on your instruction.
• Professional collaborators — chartered accountants, company secretaries, advocates, valuers or authorised dealer banks engaged for your matter, on a need-to-know basis.
• Service providers — hosting, email and IT providers who process data on our behalf under confidentiality obligations.
• Legal requirement — where disclosure is required by law, court order or a competent authority.

7. Data retention

Enquiry data is retained for as long as necessary to respond and for a reasonable period afterwards in case you return to the matter. Client records are retained for the duration of the engagement and thereafter for the period required by applicable law, professional standards and limitation periods. When information is no longer required, it is securely deleted or anonymised.

8. Data security

We apply administrative, technical and physical safeguards appropriate to the sensitivity of the information we hold, including access controls, encrypted transmission where supported, and confidentiality obligations for all personnel. No method of transmission or storage is completely secure, and while we work to protect your information, we cannot guarantee absolute security. Please avoid sending highly sensitive documents through unsecured channels; we will tell you the appropriate method when documents are required.

9. Your rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Request correction of information that is inaccurate or incomplete.
• Request deletion of information we no longer have a lawful reason to retain.
• Withdraw consent to further contact at any time.
• Object to or request restriction of certain processing.

To exercise any of these rights, write to us at info@nexoraconsultantonline.com. We may need to verify your identity before acting on a request, and certain records must be retained where a statutory obligation applies.

10. Third-party links

This website may link to external sites, including government portals and professional resources. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any site you visit through a link from ours.

11. Children’s privacy

Our services are directed at businesses and adult professionals. We do not knowingly collect personal information from anyone under the age of eighteen. If you believe a minor has provided information to us, please contact us so it can be removed.

12. Changes to this policy

We may update this policy to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated date. Material changes affecting existing clients will be communicated directly where practicable.

13. Contact us

For any question about this policy or about how your information is handled:

• Nexora Consultant
• Third Floor, Office 105 B, Ashwini Bazar, Delhi Gate, Udaipur, Rajasthan 313001, India
• Phone: +91 89552 52588
• Email: info@nexoraconsultantonline.com